Innovative business leaders are transforming the corporate environment by their audacious actions and bold ideas. These trailblazers actively seek out new chances, confront accepted standards, and promote radical change because they are not satisfied with the current situation.
These leaders are establishing new benchmarks for success by looking to the future and adopting innovative technologies, sustainable practises, and customer-centric methods. In this article, we’ll examine how these forward-thinking people are influencing industries, bringing about change in the corporate world, and motivating others to do the same.
Featuring for The Entrepreneur Review’s this issue of The Most Iconic Business Leaders To Watch is this conversation with Mr. Hatem Bakheet. In this interview let us find out more about his journey.
Please tell us about your educational/professional background.
I am a performance driven senior management professional with over 25 years of multifunctional experience across various domain.
When was your company established? What was the inspiration behind starting the Brmaja?
Brmaja was born out of a desire to empower businesses to leverage the power of technology to reach their goals. We believe that technology should be used to create solutions that drive efficiency, increase productivity, and help businesses succeed. We saw a need in the market for a Brmaja Company that could provide businesses with innovative technology solutions and, therefore, we were inspired to launch our IT high tech company to fill that gap. We strive to remain ahead of the curve and create solutions that can help businesses reach their fullest potential.
Would you kindly describe the services and goods your business offers? What makes your Products/Services different from your competitors?
Brmaja Company proudly offers an extensive range of services and goods that are tailored to suit a wide variety of businesses and individual needs.
Our products and services are distinguished from our competitors by our commitment to quality and customer service. Our team is highly knowledgeable, professional, and dedicated to providing the best possible solutions for each individual customer. We use the latest technology, tools, and techniques to ensure that our solutions are comprehensive, secure, and efficient. We also provide frequent updates and support to ensure that our customers have the most up-to-date solutions available.
We are also committed to providing excellent customer service. Our knowledgeable and friendly technical staff are available to help and provide assistance whenever needed. We take the time to listen to our customers’ needs and provide the best possible solutions that fit within their budget.
Overall, our products and services are designed to be secure, reliable, and cost-effective solutions that meet the needs of any budget or business. We strive to provide our customers with the best possible experience and look forward to serving them in the future.
Do you intend to introduce any new goods or services or improve your current ones? If so, please tell us about it.
Our main focus today is to have the agility, readiness, and mobilisation at the necessary capacity to address the tremendous speed of demands driven by the ambitions of the new leaders of this region.
What is your long-term Strategic Vision for your Brmaja company? How did you help your employees connect to that vision?
Our long-term strategic vision for Brmaja is to become a leading provider of custom software and technological solutions We have done this by providing our employees with the necessary resources and training to empower them to strive for excellence in their work. We also have a clear mission statement that helps guide our team towards our vision.
Additionally, we have created an environment where all employees are encouraged to ask questions and provide feedback to help us reach our goals. We have also implemented regular meetings where our team can discuss progress and give feedback to each other, helping to further increase our collective understanding of the Brmaja Company’s vision and how to reach it. Ultimately, our strategic vision is to provide our customers with the best possible services and solutions that are tailored to their individual needs.
What do you think are the biggest challenges your industry is facing right now or might face in the coming years?
IT-Technology projects face a number of challenges in the present and in the foreseeable future. One of the biggest challenges is the rapid nature of technological advances, which can lead to technical issues or difficulty adapting to changes. Additionally, there is the issue of security and privacy, as data breaches and malware attacks are becoming more and more common. Additionally, projects often require a high level of interoperability between hardware and software, which can be difficult to achieve. Finally, there is the challenge of cost, as technology projects can require a high initial investment.
What are your goals for the next three to five years? What priorities will help you achieve them? What barriers are in your way?
Our goal for the next three to five years is to become a leader in the IT industry by providing high-quality, innovative services and solutions to our clients. To achieve this goal, our priorities are to continuously expand our knowledge base of technology, develop new products and services that meet customer needs, and create and maintain long-term relationships with our partners.
Barriers that we may face in achieving our goals include a lack of resources, competition, and a fluctuating market. To overcome such obstacles, we plan to take proactive steps such as diversifying our product range, investing in research and development, and forming strategic alliances with industry leaders.
What do you feel is the biggest strength of your Brmaja right now? What’s the most important risk you took and why?
Our biggest strength right now is our team of highly experienced and capable professionals. We understand the importance of delivering quality content and strive to provide it in an efficient and cost-effective manner. We are also committed to providing prompt customer service, so that our customers can receive the best possible experience.
When I have tried to expand my business I took a big risk by enlarging infrastructure and hire a high level executive employees. There was no assurance that our business would be a success or that I would be able to recoup the costs, so this was a risk.
We made investments in the most cutting-edge hardware and software so that we could provide our clients with a solid and dependable product.
Despite the dangers, the decision paid off as the market accepted our items favorably.
We were able to make enough money to establish a prosperous Brmaja company.
How do you feel traits like empathy and vulnerability play a role in your leadership?
Traits like empathy and vulnerability are essential for effective leadership. Empathy allows a leader to understand what their team members are dealing with, which can help them identify areas for improvement and make decisions that take into account the feelings and perspectives of their team.
Vulnerability is a key trait for any leader, as it allows them to be open and honest with their team, which builds trust and mutual respect. Through this trust, team members are more likely to follow the leader, which in turn allows for better communication and implementation of ideas. Additionally, being open and vulnerable conveys a sense of authenticity, which is an important aspect of a good leader.
What steps do you take to guarantee workplace motivation and productivity? How do you respond to disagreements and criticism?
To guarantee workplace motivation and productivity, it’s important to create a positive working environment with clear expectations and effective communication. This means setting up team meetings, performance goals, and offering recognition for a job well done.
It is also important to keep an open dialogue to ensure that everyone’s ideas are heard and respected. If disagreements or criticism arise, it is important to listen and respond with an open mind. Allow team members to express their opinion, and try to find a compromise if possible. It’s also important to set boundaries and establish a code of conduct that all team members must follow.
Finally, maintain a culture of trust and respect, which will help ensure that disagreements or criticism are dealt with in a constructive and effective manner.
How do you ensure the highest level of Customer Satisfaction? How much does the company’s strategy change as a result of client feedback?
To ensure the highest level of customer satisfaction, companies must focus on providing excellent customer service and experiences. This means listening to customer feedback and responding to it in a timely, positive, and meaningful way. Additionally, companies should strive to keep up with industry trends and incorporate the latest technology into their service offerings to stay ahead of the competition.
To effectively act on customer feedback, companies should establish a process to collect and analyze feedback. This can involve surveys, online reviews, and focus groups. Companies should also consider investing in customer service technology such as AI-powered chatbots and automated service tickets. This allows companies to quickly respond to customer inquiries and follow up with customers in a timely manner.
The strategy of a company can change drastically as a result of customer feedback. Companies should use customer feedback to inform their decisions about product and service development, marketing, customer service, and more. If customers feel their feedback is being taken seriously and their concerns are addressed, it can result in an increase in customer loyalty and a higher rate of customer satisfaction. Additionally, companies should use customer feedback to identify areas of improvement and develop strategies to address those issues.
As a distinguished leader, what advice would you give to aspiring business people?
Aspiring business people should keep the following advice in mind to maximize their chances of success:
- Invest in yourself: Take the time to learn about the business world, develop your skills, and be well-prepared for the challenges ahead.
- Have a clear plan: Having a definite plan with goals and objectives is important for achieving success in business.
- Take calculated risks: Calculated risks can help you get ahead in business and often result in great rewards.
- Build a strong network: Build relationships with people who can provide you with valuable advice and resources.
- Adapt to change: Businesses are always changing and it’s important to be able to adjust quickly to new challenges.
- Have resilience: Successful business people remain resilient and persistent when faced with failure or adversity.
- Stay organized: Organization is key to staying ahead of the competition and staying on top of your tasks.
- Seek feedback: Ask people who are already in business and get their feedback to help you make the right decisions.
- Maintain work-life balance: Keep your work and personal life balanced to prevent burnout and stay productive.
- Have a positive attitude: A positive attitude can make all the difference in business, so focus on being optimistic and confident in your abilities.